Surviving the Design Studio: 10 things to do when your design tutor is always critical negative. 

Here at “Surviving the Design Studio” I wanted to title this blog “What to do when your design tutor is a bit Psycho”. But, I thought better of it. Then I softened it a bit and thought I would title it “What to do when your Design tutor is kinda crazy.” But maybe those titles don’t really do anyone justice. Especially, those people with genuine mental illnesses or personality disorders.

Anyone who has graduated from an architecture school would  like to think they have had Psycho or crazy design tutors or leaders. You would be surprised to know some students think I am pretty crazy. But seriously we of the old Archi-school studio world all have our stories about the jumped on model, the swearing, the tantrums and all of this followed by all the students crying. Not to mention the cronyism and the sexcapades: Architecture school is not what it used to be. But the real problem is not so much the mental health of our design tutors or team leaders. The real problem is when the design tutor or project team leader is actually not that good at teaching design or mentoring our design skills.

Bad design tutors or teachers abound. They don’t neccesarily have to be an architect. Nor do they have to be working in academia. Yes, they could be running your design studio at Archi-school, or embedded in your practice studio. But, they could also be the project architect leading your team. They could be in any of the design fields, architecture, graphic design, interior design or even advertising.  Worse still they could even be a client. In other words a  client who thinks they no something about design.

Bad design tutors normally share a few common characteristics. The key site of contention is how they give, receive and foster criticism in the design studio.  Contrary opinions from week to week is a primary attribute of this type. Always critical negative about your work. So much so you wonder if they were actually your parents in a past life. Hence, you can never be right or never know if what you are designing is right.

Mismanaging your time during studio is another. The tutor has no respect about other people’s time and will mismanage your time if you let them. The night before the hand-in, tender or the pitch they will berate you for getting the smallest detail wrong and thus getting everything wrong. They will change their mind just before everything is due.  In studio’s they will humiliate you in front of the others (especially in the crits).  When this happens you will unfortunately perceive how their lackeys and acolytes will stand by and applaud.

Before you quit your studio or job or wallow in misery by reading DSM-5. Here are few ideas to help you cope with the design tutor, project leader or creative who cant actually teach design or effectively mentor you. The person who never has a good thing to say about your work.

1. Zero Tolerance Issues

Firstly, dont put up with bullies, racism or discrimination. Check your organisation or companie’s policy on these issues. Understand who the right person in your organisation is to talk to if you think this is happening to you. Don’t keep things to yourself. If there is a pattern of behaivour take notes and record these. If necessary seek legal advice. You have to protect yourself in the first instance.

Make sure you are not being set up to fail. 

2. Personality matters.

But more often than not things are more subtle than what is suggested above. If you are having differences with your design tutor. It could be about personality differences or maybe different learning styles. I think all students of architecture should be self aware enough to do a Myers-Briggs test and figure out where they are positioned. It is always helpful to know if you, or your team mates, are a INTJ or an ENTJ or whatever. It is a good ida to be self aware of other peoples personality types. Especially your design tutors, leaders and mentors. 

3. Culture

Your differences with your tutor may well be as a result of cultural differences. In the globalised education market and contemporary workforce this is more of a factor. You need to think about negotiation style in different cultures. What culture is your tutor or project leader from and how is this different from your own culture or sub-culture. Mannerisms, vocalisation, gestures, status, and even dress codes are all communicated differently, and mean different things, in different cultures.

Once you understand some of the differences between you and your tutor it will make it easier to work with them. 

4. Keep producing. 

You might hate your design team leader or tutor and hate the project and wonder why you picked that studio or job. But that is no reason to just close down. The first thing you need to do is to focus on your design and not procrastinate. Keep producing what you think the right solutions or possible options are for your design. Keep talking with your tutor no matter what you might think of them. If you hide a way or become to fearful to produce you will not get anywhere.

5. Do the work 

Then really important thing you need to listen to is if it seems like your tutor is continually nagging you to do more work, week after week after week. I would take that as a warning sign. As a design tutor I hate nagging postgrad architecture students to do more work. My tactic is to say it a few times and if it then doesn’t happen not to keep saying it (until the end of semester of course). By then it is too late. More often than not students fail design because they have not done enough work.

The best thing to  do that is to design, avoid procrastination, and design and redesign. Design confidence is built up via practice. Even if you think your work is awful there is nothing like learning how to polishing up a pig-dog (as we used to call bad designs at Archi school).

6. Listen 

Listen to what your tutor is saying about your design and your design processes. Is it reasonable? What is that they are suggesting? Do they have insights into the project or your own design processes that are valuable or helpful. Part of learning how to design is quickly, and I mean quickly, being able to take on board criticism, evaluate it and feed it into your design processes. If you can do this you will be ok. In fact if you can do this you don’t really need the bad design tutor or project team leader. Which leads to the next point.

7. Criticism

Good design tutors and project leaders create an atmosphere within the studio or the team where it is safe to criticise without fear or favour.  It’s probable, if you tutor is really bad, that whatever you do will be criticised. But if your experience is limited it is sometimes hard to figure out what to do. If you feel that your work is being unfairly criticised seek other opinions form your peers and friends. Create your own design crit circles and networks. Chat about it at lunchtime with your co-workers. Sharing the pain of unfair criticism gets you thinking about what is good and not good in relation to your design process.

8. Get help 

Who needs a design tutor when you have friends and all your friends are other architecture students or architects. Use your friends to try and sort out the good from the bad aspects of your design. Use them to help you judge what your tutor may or may not be saying to you.

9.Do the alternative design 

Do the alternative design either by stealth or in your head. Think about the things that will drive that overly controlling modernist parametric purist you are working for into a design rage. Build those elements into your design and then sit back and watch the fun when you turn up for the crit.

Producing the the alternative design is always a good way to test and explore your own design processes.

10. Remember it maybe not be you that is the problem 

Don’t let a bad tutor destroy your confidence. Protect and nurture your own sense of design, design skills, always try and improve your own design processes.

You should not rely on the good or bad opinion of a tutor or your star-architect employer to bolster your confidence. Work through the issues if tutor feedback is bad. The purpose of architecture school, or any school for that manner, is for your to develop confidence in your own abilities independently. Being overly reliant on tutors to give that to you is fine up to a point but at the end of the day you need to stand alone.

The best way to gain your own design confidence is to be responsible for your own design education. This is a life long process and no architecture school, or the star architect you are working for is going to give you that confidence.

 

 

 

Face to Face vs. Online Teaching: The destruction of culture in architectural schools.

Why architecture students and even university managers should go to design studio. 

I went to my Archi school reunion recently. It had a kind of 80s theme. It was great. The pitch for it went like this:

If you remember the days of set squares, Rotring pens, dyeline machines, compulsory Charles Jencks text, cardboard models and scratching out your mistakes with a razor blade….

Today it is all different of course. No more adjustable set squares covered in masking tape, no more broken 0.18mm Rotring nibs, no more inky hands (with ink smudges all over the house), no more sleeping under the dyeline machine at the back of the Master’s office, no more sniffing the dyeline ammonia to get high, no more scratching, scratching and scratching on thin tracing paper. Worst of all  Charles Jencks and the Language of Post Modern Architecture is now a weird curiosity piece.

Digital and mobile computing has changed everything. Of course, we all love our mobile apps. The speak directly to us.  They deliver content and information specifically tailored to our needs and personal pathways in life. Weather, traffic, entertainment, personal fitness and even relationships (tell me about it). I even did a online Coursera MOOC last year delivered on my mobile phone. Although, I did not finish it. But it all seems a good reason to skip class and opt for the online lecture. Its easier, you can raid the fridge and hang out in your pajamas and watch the course online.

Nowhere is technology  and so called disruption innovation more seemingly apparent than in tertiary education.  For those of us who work in tertiary education the spectre of so called disruptive technologies in the sector is real. There is even a book about it. All the executive managers and Dean types have read the Innovative University by Clayton Christensen which discusses the issues around innovation in the sector.

The narrative is a little predictable and hence easily taken up. As it states in the book:

The downfall of many successful and seemingly invincible companies has been precipitated by a disruptive innovation—that is, an innovation that makes a complicated and expensive product simpler and cheaper and therefore attracts a new set of customers. 

Of course its all about “customers”:

In higher education, online courses now typically offer lower-end and more convenient access to courses that can improve students’ credentials or help them switch careers, which is often precisely what the students customers want to accomplish by enrolling.

All of this is about doing things cheaper and the book claims to establish:

How universities can find innovative, less costly ways of performing their uniquely valuable functions and ensure their ongoing economic vitality, thereby saving themselves from decline and possible disruption.  

Thats enough to scare the pants of any university corporate manager or strategic executive in the ivory tower.

So what does all this imply for architecture? Should architecture students go to class? Or should they work at their low paying retail and hospitality jobs and catch up online on lectures when they can? Why even go to class when you can earn a part-time income and get a qualification from a premium branded institution?  How will architectural education fare given the rise of these so called online disrupters and lower cost educational innovators. Should universities migrate architectural studio teaching, or any of the architectural syllabus, to online platforms and delivery? Will this diminish curricula?

I think architects and architectural educators need to resist and question simplistic calls for whole-of-subject shifts to online teaching. Design studio teaching and design thinking is best taught face to face. I think future architects get more out of face to face teaching for the following reasons.

 Design studio teaching is unique 

For a start, studio design teaching is a mode of teaching that is unique and particular to architecture. It is one of the central elements of architectural discourse and its associated canon. Face to face studio teaching is the strong intermediate link between local and increasingly global architectural practice. The design studio is the crucible of design research. It is also itself a place of disruption where desires, expectations, and ideas are generated, regenerated, critically considered and creatively destroyed. The architectural studio thrives on creative destruction.

With all the talk of customisation via marketing channels and delivery portals its good to remember that face to face studio teaching is already customised to the individual. Nowhere else can individual gestures, vocalisation, tone and temperment be part of learning and the teaching equation. The teaching and learning of design processes is very much an individual, and even emotional, exchange between teacher and learner.

 Face to face collaboration teaches leadership

It is essential that we teach our future architects about face to face collaboration. After all that is mostly what architects do in the real world outside of the academies.  At the moment there are a variety of Project Management and web tools which enable collaboration in the virtual realm. But, in advanced procurement research there has also been a return to physical co-location and face to face relationships. For example, an increasingly popular tool for scheduling collaboration in the new Integrated Project Delivery (IPD) projects are physical maps which allow project teams to discuss schedule sequencing as an integrated team in  large ‘Big Room’ environments as they are denoted. These maps appears to be closely related to the lean construction philosophy where construction processes are conceptualised as “flows.” In the IPD model “value stream mapping” appears to have been borrowed and adapted  from Toyota’s lean manufacturing process. It all hinges on in person collaboration.

NASA’s Team X at the Jet Propulsion Lab is another example of advanced design processes and face to face design innovation. JPL created the first concurrent engineering team in the aerospace industry. Team X as it was called started in 1995 and since then it has carried out over 800 studies, dramatically reducing the time and cost involved, and has been the model for other concurrent engineering teams both within NASA and throughout the larger aerospace community. Team X relys on the physical co-location of different engineering disciplines; alongside, an advanced  networked spreadsheet intensive system with real time parameter updating ( See here and Warfield & Hinh 2009). Architects are not rocket engineers or scientists but again problems are very often solved face to face on building sites and on manufacturing floors directly with craftspeople and tradespersons.

Whether it be done using technology or systems such as those borrowed from Toyota, JPL, or a Building Information Model and rapid prototyping, these tools shift the decision making to integrated teams. These teams, at some point, rely on face to face collaboration. Educators and managers who wholly opt for the virtual dream are doing just that: dreaming. I fear that the current fashion for online teaching and so called university innovation is just another version of corporate managerialism gone wrong.

Mostly, these days my students like to watch the lectures online at a time of their choosing after it is recorded. In this nice new neoliberal age of tertiary education they are too busy to come to class.  That’s because they are probably also working hard to pay their fees. This has destroyed and is destroying the culture of architecture schools.

If as a student you want real value for money then its best to come to class and engage with face to face. You will end up being a better architect.

The same goes for university managers. Most of the university managers I know, with a few exceptional exceptions, have never been to a design studio crit session. Yet they are intimately involved in architectural education. My experience is that often they don’t appreciate, and frankly whilst it sounds harsh, I wonder if they even care about the value of building a culture around a discipline or a cohort. It’s too hard to build a culture, in a discipline you are not trained in, when its is so much easier to cut costs, outsource staff, manage up and apply rules and policy regimes.

For strategic and executive managers further up the food chain in universities it’s easier to opt for the new cheaper lecture delivery technologies and spout off mantras about “innovation” and “disruption” and the “future.” If anything Christensen’s earlier work would show that simply adopting the latest technology does not necessarily ensure success.

Interestingly, enough, Frey and Osborne’s seminal paper on AI and which future professions will be “least (probability 0) or most computerisable (probablity 1) ” ranks Teachers at 48 (.0095) something that is not easily computerisable. Architects are ranked at 82 0ut of 702 (.018) employment categories (Telemarketers are last of the 702 occupations modelled in this study).

In more practical research a recent paper in the Journal of Applied Research in Higher Education asks if  “the use of online video mini-lectures, intended to complement in-class teaching by allowing students to review the more technical aspects of the course (in this case a Washington USA micro-econ0mics course). It is concluded that:

“online lectures improving student achievement, but that this improvement is mostly achieved by the lower achieving students, and exhibits significant diminishing returns to the number of times the videos are watched. As such, the videos are shown to help students who were struggling with the material, but that there is little value to exclusively watching the videos multiple times.”

A cynic like me, would again say, that the students are probably struggling with the material because they are too busy working part-time to pay for their degrees.

As Frey and Osborne argue creative intelligence and the processes of creativity are difficult to specify. Indeed, the ability to formulate architectural ideas, concepts, schema, systems, forms, compositions, theories and ways of knowing in practice is best taught through a vibrant educational culture. A culture which understands and puts face to face teaching first is central in this endeavour. In our universities and architecture schools architects will need to fight to preserve the integrity of their education systems and their canon against the onslaught of mindless managerialism disguised as “innovation.”

Authentic innovation as most architects will know is about destroying any idea just before it threatens to become a commodified and generic product.

Surviving the design studio: 6 golden rules for architecture students and architects. 

You are half way through the design project or the semester and things are dragging. A few weeks or months ago you were enthused about the project and now it doesn’t seem like things are good. You are worried about your own skills, your research is going on and on, you don’t understand where your are headed and the studio leader, or your boss, or client, keeps looking at you quizzically. Most of all the design is stuck and you are running out of time.

This is not an uncommon situation.

It is important to understand how to avoid this malaise both from the perspective of studio or team leader as well as from your own viewpoint. Everyone can take heart that architectural teams are potentially the most creative, productive and innovative teams on the planet. Why would I say that? Firstly, archi-teams are able to conceptualise and visualise things in three dimensions. Secondly, these teams are not afraid to to conduct processes of creative destruction in order to reiterate or refine a concept or element of a design. That is why the design studios are great laboratories of design. Thirdly, in an architectural studio you can tolerate high degrees of ambiguity; in other words, you can work along multiple and possibly contradictory lines of design. To achieve all this however requires effective leadership and committed team members.

Architectural teams or architectural school design studios are not about sequential or linear lines of thought. It is not about ticking the boxes in sequence. Or swiping right or left on an app. Sometimes, this is not easy for the rest of the world to comprehend. Sometimes this is not easy for architectural students to comprehend as they undertake their first studios at graduate school.

To survive and prosper there are a number of golden rules for both architecture students, design architects, project architects and architects leading or teaching those teams.

1.Studio leaders are human and every team member is different.

It’s a good idea to get to know your design studio leader or the architect leading your team. What are their interests? What are they passionate about? Where do they think the cutting edge of architectural practice is? What kind of design research are they involved in? More importantly, how do they propose to approach the projects design. What is the design pattern or structured process that they seem to be advocating? What characterizes this pattern? Is it orderly or more chaotic and intuitive?

For studio leaders this means sharing and imparting with students or team members the travails of your professional life. What are your points of view on the most recent urban controversies? Who has inspired you as an architect? What are your areas of expertise? How would you characterise your own education and what would should have been different about this? All of this requires a proactive approach to the design process and recognising diversity in the team. Everyone in the studio or team will have a different style of communicating it is up to the studio leader to recognise this in order to foster an ongoing culture of design discussion across the project.

The uncommunicative or passive-aggressive team leader or team member who is reacting and lurching from crisis to crisis is everyone’s worse nightmare. Communication is the key. If you cant do anything else else talk to your friends about the project. The more you talk about a design project during the process the better it will be at its outcome.

2.No two studios are alike. 

Architectural Studios on the inside never seem like the brochure or presentation. So don’t be dissapointed. The particular dynamics of  every studio is different. Different leaders, people with different skills, different styles of leadership and a conception of architectural design. Every design team is different and every design studio experience is different.

Don’t think all because your last studio or project was great the next one will be as well. My rule of thumb is for every 5 studios you teach one will be great, 3 will be ok and one will be a disaster. A few years back I set up a new syllabus for a studio. A lot of research and peer consultation went into it. In the first semester of teaching it was great. The second time it was ok and the results were almost as good. The third time it ran it was a total disaster. The students hated it, my peers were not convinced and the admin staff thought it sucked.

So, don’t expect it to be the same as last time. As a team member its good to clarify to yourself what you think the design process will be. Ask yourself, is it linear problem solving or is it about producing a series of varied solutions? What is the tone of conceptual thinking that is being promoted in the studio? Is it about historical or typological analysis, urban analysis, semantic meaning, abstraction or the technicalities of parametric design? What weighting in the studio is given to aesthetics and graphic communication? A key question to ask an understand is what model of design generation is being promoted in the studio or team? How are you expected to produce design solutions?

3.Engage by asking dumb questions.

Ask dumb questions. This is the easiest way I know how to start the process of communication in a design team or studio. Because the obvious and seemingly dumb question is the question that usually needs to be asked in the design team. Designing is about testing, and indeed stress testing, propositions, arrangements, aesthetics, processes and details. Usually this is done via the question. Usually, it is the obvious question that everyone’s as been thinking that really needs to be articulated.

Admittedly not everyone is an extravert and some people find it difficult to ask questions. For design leaders this means encouraging questions, as they are asked, and not being dismissive. I like to ask my own dumb questions. This helps to break down any barriers of communication between team leader and team members. I know it may sound trite but encouraging or developing a feedback loop of dumb questions speeds up the evolution of the design. It also increases the ability of team members to feel comfortable in voicing their opinions and again this contributes to a design culture within the group.

More often than not it is the seemingly dumb question that can unlock the key issues and complexities of a design concept.

4.It’s not about the mark and nor, is it about winning the award.

Its not about the mark, and in the real world it is probably fair to say it is not about winning the award. Unfortunately, architecture schools have been corrupted by university fee regimes and the brand cache of a degree. Architects as a global profession have been corrupted by the peer distinction and star architect system.

A focus on the marks or awards never really got any one anywhere. I think it’s about packing as much design thought into a design project as you can. The design thinking embedded in the project needs to be robust enough to weather the storms and criticism of conceptual logic, value management, client whims, regulations, constructibility, politics and peer criticism. Trying to appease –by balancing out and juggling too many different factors–the awards judges or your tutors in terms of a imagined assessment regime only gets you in a mess. It usually only leads to design indecision and not knowing what is important amongst a range of factors.

For studio leaders it means getting the team members to focus on the process of the design research, design generation and production as the primary goal. Peer review juries and competition panels are notoriously fickle. Of course, regimes exist in architecture schools for marking and should be thought about and taken seriously. But, an incessant focus on trying to second guess a marking regime or a jury always detracts from the design process.

The good news is that anyone focusing on the design as a foremost priority never really loses out. Even if you don’t win the billion dollar project through a competition it’s still great to have a design that embodies your own design values.

5.When stuck get unstuck and hack yourself and burn your computer 

Let’s face it any design project can get stuck. We all get stuck for ideas or are unsure about the outcomes as a design evolves or progresses. All it means is that you need a fresh perspective. If you re stuck you can usually try anything. Have a break from the project for a day. Get your friends or others in tothe studio crit. Design an alternative concept and compare it to what you have. Throw around a few new crazy idea. What is the most bizarre and idiosyncratic idea of concept you can throw at the project. Is there something new you have not tried?

Hack your own design. You can do this by changing media: making a model, doing a sketch a different style of drawing; a section instead of a plan. Burn your computer and do some sketches. Take a stick and draw in the sand.

Hack yourself, to get out of the design studio grind. Go to a party and think. Take the road trip option. After you have undertaken some of the above methods you can reassess.

For studio leaders getting your students or team members to try out new ideas or new approaches when they are stuck is critical to successful outcomes. Usually designers get stuck when they find the path forward limited by pragmatic considerations or they are overwhelmed by their own self criticism. Designers are usually their own worse critics. A good team leader will understand this and support those team members prone to endless self criticism.

 6.Leaving it to the last minute doesn’t really cut it.

This is probably the most important golden rule and point. This is a real trap for the unwary, for those leading and for those being led. I call it the: a lot of research and too little design syndrome. Studio leaders should be constantly challenging team members to avoid procrastination and design via physical or digital means. research takes place in paralell with research. Make diagrams of your research instead of just reading it or writing about it. Design is not about thinking and researching and thinking and researching and hoping that a spatial entity will all come together in your head and then then translate exactly into the computer.

Design is about trial and error. For this reason designing a project is a race. The more trial and errors the more you can iterate a design. I can tell when I am in a building where the elements have only only been designed once. The second or third pass is where great design happens.

Architecture is too important to leave to the last minute.

 

Managing Creative Teams: 5 lessons from the architectural design studio

Architectural design studios exist in a highly complex industry sector with multiple stakeholders and numerous financial pressures. Architects must both educate and guide their clients through a highly complex and risky process. For the most part the property and construction industry is one of the most brutal industries that a firm can compete in. This is primarily because most property development and work in the sector is driven by the economics of price competition. Apart from architects, and perhaps interior designers, few other actors in the industry really care about design and design outcomes. Certainly not in the same way, or the same extent, that architects do. As a result the design studio, the team which creates the theories concepts and ideas driving a project, needs to be effectively nurtured and fostered. This team needs to be led in a way that fosters its capabilities to generate ideas but also to ensure that those ideas are robust. It’s no good leading a team in a way that prevents it from producing ideas or generating ideas that are easily diminished as soon as the cost cutters and value managers turn up.

 1. Be Diverse

Of course it goes without saying that gender and ethnic diversity is essential in any creative team. I like teams where everyone is different. Good leadership should be able to harness the difference’s between team members rather than turning difference into conflict. Clone teams are boring for those who work in them and I think clone like teams only ever aspire to mediocre results. Celebrating, fostering and supporting difference, enables a team to produce design knowledge that has the ability to produce a range of options. It also enables a team to critique a design from a multitude of perspectives.

Unfortunately, one of the biggest mistakes architecture students make is to form into groups and teams with their friends. They all live in the same area, or come form the same town or have the same skills. They don’t often realise that once they are in the real world they will work in teams full of strangers and people with diverse expertise and even age groups. One year I tried to change this and I selected the groups in my subject. I got the architects together with the landscape architects in order to do the assessment tasks. The idea was to try and simulate the kind of disciplinary exchanges that take place. The result was high degrees of conflict against me and within the groups. The architecture students resented not being with their friends. The next year I set up a whole lot of group formation exercises in order to facilitate students forming groups with complementary skills. There was less conflict and I thought it was working until I realised, despite my efforts, they had all got into their same old groups with their peer groups. After that I gave up and now my students self select their groups. The problem is that students then dot stay in these groups for the duration of the course poorly performing groups always perform poorly and better groups always do better.

My colleagues at the Parlour web site have written a lot about gender, diversity and equity and it is certainly worth looking at their site. Notions of diversity can of course make a difference to the outcome. A building I am familiar with ended up being mediocre, rather than great, because the culture of the office and the project team that produced it did not actively pursue diverse thinking.

The team itself needs to be diverse. Recruiting clones is fine if you want everyone to agree with you or produce nuances of the same idea. Worse still is a team where everyone has the same skill set or the same way of thinking. Diversity means having people in a team with different skills and ways of perceiving. In architectural teams, or any creative team for that matter, it is really important to have people who can thing in 3 Dimensions; who can think spatially.

2. Form a team culture 

The first 5 minutes of a team meeting are the most important. This is when the culture of the creative team is formed. In these crucial minutes do the team leaders suggest that the culture is collaborative? Do they espouse the highest conceptual and design aspirations for the project? Do they suggest that people in the team can make mistakes and take risks without recrimination? Do they suggest it is important for the team to have a sense of its won identity? Is difference and diversity in the team acknowledged and accepted? Will  contributions be acknowledged and praised? Or is it one of those teams where the slightest  misstep leads to censure and underlying and unspoken criticism.

3. Foster and tolerate ambiguity

The design process is highly ambigous. Often there are no right answers to a given scenario or problem. I think we have all heard or read about wicked problems. For architects, the design outcome is not exactly or precisely prescribed or understood at the beginning of the process. Nor can the design process be described as a logical sequence of precise actions (architectural thought is different to engineering). Moreover, sometimes the team, or some members of the team, might generate or pursue options that seem bizarre or unrealistic. All of the factors tend to mean that their is a high degree of ambiguity in the design decision making process.

It is the role of the team leader to know when to hold open and tolerate the ambiguity and risks of the generative design process and when to conclude various lines of flight. In other words there are times when ambiguity needs to be tolerated in order to pursue new lines of thought or ideas, that do not accord with a prevailing line, that just might be worthwhile. These ideas may not seem immediately instrumental or pragmatic. But they need to be pursued and their possibilities held open as strategic options or design options. A good design leader or architect will lead his team in a way that ensures there is a range of  different options being pursued and considered at any one moment in time. This should be done in a way that is systematic and considered. In contrast, the not so great design leader, creative  or architect will suddenly have a new idea out of the blue and make everyone change the design, or bits of the design, at a whim and usually at an inopportune time.

4. Increase the feedback speed 

Ever wondered what those thousands of interns do at the star architect firms. Well they often produce options and lots of them for any given scheme. I remember seeing thousands of options for the CCTV building in Shanghai at a OMA exhibition in Berlin. For those interested, Optioneering processes have been written about by my colleague Dr. Dominik Holzer and at CIFE at Stanford 

Option generation and then feedback in a team needs to be frank, honest and open. It needs to be delivered without conflict. Teams members need to understand there is no such thing as a dumb question; another common mistake of architecture students is to be afraid to ask dumb questions.  Communication needs to take place in an environment that is supportive. Team members should not feel that there are no wrong answers or a sense of criticism or censure.

Things will of course, and inevitably, do go wrong. the more open the channels of communication within the team the quicker ideas can be generated and problems solved as these ideas are defined. Open communication will also ensure that the connections and linkages needed between each step in the workflow are seamless rather than dysfunctional.

The quicker feedback can be incorporated into the design process and the greater the ability of the team to reiterate processes and provide recursive solutions the more robust the team is. Again one of the great mistakes architecture students make is to produce a design that has never gone through any iterations or its elements have never been explored in a recursive way.

5. Excellence in team leadership is critical

Team leadership is critical in the above mix. Studio leaders and the leaders of creative teams need to support difference, tolerate ambiguity, foster continuous feedback, build a team culture and do things quickly. Strong creative teams well led will produce great ideas. The best teams produce ideas that are well integrated with and closely matched to their project circumstances. As a result, great designs or campaigns are resilient to the travails and sniping of cost cutting, project risks and the mindless search for profits over the value of design.

All of the above are attributes arise out of and are taught in the best architectural design studios. To produce great graduates these attributes must be allowed to flourish in architecture schools.  In the university system, an emphasis on rigid policies and processes over fostering studio culture – or any kind of culture for that matter – loading up staff student ratios and cost cutting has eroded this culture.  I worry that the proponents who dream of a new higher education system, based around technology and virtual reality, are eroding what really counts because it cheaper or faster or better. At the moment I think that what really counts can only be taught face to face and that the architectural studio can teach us a lot about managing high performance in creative teams across many disciplines.